Cancellation Policy

At Clinic Rooms, we know how life can get in the way of carefully laid plans and that sometimes we need to cancel appointments at short notice.

We kindly request that you give at least 24 hours notice in the event you cannot make it to your scheduled appointment. This will enable us to offer your cancelled time slot to another patient.

Failure to cancel your appointment within 24 hours can incur the full cost of the treatment and if you have booked using a gift voucher, this can become void.

We do our utmost to be as flexible and understanding as possible and hope that you too can be helpful in communicating any delays or cancellation.

Thank you.